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Material Review Officer

ABOUT US
Oregon Tilth works to make our food and agriculture biologically sound and socially equitable. When Oregon Tilth started, sustainable agriculture and organic weren’t familiar buzzwords. Today our core initiatives of certification, education, and advocacy continue to shape food systems that benefit people and planet, together.

This is a US based position and requires US citizenship.

SUMMARY
The Material Review Officer works to assess the compliance of submitted materials with the standard(s) to which certification is being requested as well as work with overall certification program needs as they relate to materials. The Material Review Officer develops and delivers trainings and material resources for internal and external audiences.  The Material Review Officer works in collaboration with the technical resources team and quality control to identify areas of continuous improvement. 

DUTIES AND RESPONSIBILITIES

The responsibilities of the Material Review Officer include, but are not limited to, the following:

• Engaged Teams —Serving as the expert resource for staff and contractors regarding materials; reviewing and evaluating submitted materials for compliance to federal and/or private standards; managing materials documentation submitted and requested; developing and maintaining materials policies and procedures for certification that support the client service delivery teams and inspectors; and providing technical materials training to certification staff and inspectors.
• Empowered Clients — Serving as an expert resource for clients with complex questions; working with the technical team to develop trainings and resources to empower clients along the customer journey; managing the materials database to facilitate and streamline clients’ material requests; and working with clients to create a positive customer service experience.
• Exemplary Leadership — Assisting with quality checks and quality control on materials as requested; staying alert to industry trends and standard changes to implement proactive policy development as necessary; navigating complex materials issues to provide clear and consistent answers; representing Oregon Tilth in public forums within the organic industry (ACA, NOSB, etc.) to inform policy rulemaking and development; and serving as a role model for diversity, equity and inclusion.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in related field or minimum 4 years of certification experience
• Experience in professional office environment
• Strong attention to detail and communication skills

WORKING CONDITIONS

This position primarily works indoors. This is a fully remote work position.

PREFERRED SKILLS/EDUCATION/EXPERIENCE

• Hands-on experience in agriculture or food processing systems.

PHYSICAL REQUIREMENTS

N/A

TRAVEL

This position may require limited travel.

PAY RANGE

The pay range for this position is $43,102.19 to $50,173.18 depending on experience.

TO APPLY
Send resume and cover letter to jobs@tilth.org

AAP/EEO STATEMENT

Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.

Inspector - CA, WA, OR, Midwest/East Coast

ABOUT US

Oregon Tilth works to make our food and agriculture biologically sound and socially equitable. When Oregon Tilth started, sustainable agriculture and organic weren’t familiar buzzwords. Today our core initiatives of certification, education, and advocacy continue to shape food systems that benefit people and planet, together.

SUMMARY

The Inspector works with certification staff and clients to assess overall compliance of operations to regulatory standards through on-site observations and evaluation. The Inspector travels to conduct interviews of operations, audits records, and provides technical assistance to support the needs of clients in the area of inspection. The Inspector works with certification staff to enhance the program through continuous improvement.

These positions are US based and require US citizenship.

The salary range for these positions is $49,896.17 to $62,434.23 depending on experience.

DUTIES AND RESPONSIBILITIES

The responsibilities of the Inspector include, but are not limited to, the following:

• Engaged Teams — Evaluating and assessing organic system plans for completeness and accuracy; working as a member of the team to ensure consistency of certification processes with a high level of integrity and quality; supporting clients and staff by assisting with the development and delivery of instructional materials regarding on-site visits; supporting client service delivery teams by troubleshooting inspection related issues and general support of documentation and compliance needs; ensuring client files are appropriately managed and current; and role modeling a shared vision and caring culture in alignment with Oregon Tilth’s mission.
• Empowered Clients — Ensuring a positive client journey that aligns with the Oregon Tilth client journey map; providing timely and transparent service and communications to clients; providing general and technical assistance regarding the certification process; engaging with clients to ensure their understanding of compliance matters and processes; assessing all relevant parts of the operation’s premises and records to determine compliance with applicable standards; ensuring a high level of service and quality; and monitoring expenses and billing to ensure cost effectiveness.
• Exemplary Leadership — Demonstrating uncompromising integrity through knowledge sharing and appreciation for diversity, equity and inclusion; promoting quality certification services and positive interactions; working with certification staff to develop documents, processes and procedures that support high quality inspections and continuous improvement; professionally representing Oregon Tilth at various trade shows and events; and role modeling diversity, equity and inclusion.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in relevant field or minimum 4 years equivalent work experience
• Experience working in professional office environment
• Strong attention to detail
• Strong communication skills
• Inspector Level 2
  • All of the above
  • Minimum 2 years professional experience directly related to third-party certifications
  • Mastery of Inspector tasks, requirements and relevant standards

WORKING CONDITIONS

This position primarily works in various indoor and outdoor conditions.

PREFERRED SKILLS/EDUCATION/EXPERIENCE

• Experience working in a regulatory environment
• Experience with inspections and auditing
• Experience in agriculture or food science

PHYSICAL REQUIREMENTS

This position requires the following:

• Ability to lift 50 pounds or less
• Standing for long periods of time
• Walking long distances
• Maneuvering through challenging terrain or awkward production environments

TRAVEL

This position requires extensive local and non-local travel in all weather conditions.

AAP/EEO STATEMENT

Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.

TO APPLY:

Please send your resume and cover letter specifically indicating your interest in applying to jobs@tilth.org. No phone calls, please.