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Organic Inspector (Midwest/SE US)

ABOUT US

Oregon Tilth is a leader in organic certification working to make our food and agriculture biologically sound and socially equitable.  We are a fully remote company and welcome applicants from anywhere in the US to apply.  Don’t feel like you meet every requirement?  Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification.  At Oregon Tilth, we are dedicated to building a diverse, inclusive, and authentic workplace.  If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway as you may just be the right candidate for this position or other roles.

SUMMARY

The Inspector works with certification staff and clients to assess overall compliance of operations to regulatory standards through on-site observations and evaluation.  The Inspector travels to conduct interviews of operations, audits records, and provides technical assistance to support the needs of clients in the area of inspection. The Inspector works with certification staff to enhance the program through continuous improvement.
 
This is an exempt level position.  Applicants must live in the Midwest or SE section of the US.  The salary range for this position is $49,896.17 to $64,035.11 depending on experience and level hired.  Oregon Tilth offers a full suite of benefits including medical, dental, and life insurance; generous paid time off including paid volunteer time; employer matching contribution to retirement plan; and the opportunity to work with a dedicated team devoted to building a brighter food future for people and planet.

DUTIES AND RESPONSIBILITIES

The responsibilities of the Inspector include, but are not limited to, the following:

• Engaged Teams —  Evaluating and assessing organic system plans for completeness and accuracy;  working as a member of the team to ensure consistency of certification processes with a high level of integrity and quality; supporting clients and staff by assisting with the development and delivery of instructional materials regarding on-site visits; supporting client service delivery teams by troubleshooting inspection related issues and general support of documentation and compliance needs; ensuring client files are appropriately managed and current; and role modeling a shared vision and caring culture in alignment with Oregon Tilth’s mission.
• Empowered Clients – ·       Ensuring a positive client journey that aligns with the Oregon Tilth client journey map; providing timely and transparent service and communications to clients; providing general and technical assistance regarding the certification process; engaging with clients to ensure their understanding of compliance matters and processes; assessing all relevant parts of the operation’s premises and records to determine compliance with applicable standards; ensuring a high level of service and quality; and monitoring expenses and billing to ensure cost effectiveness.
• Exemplary Leadership – Demonstrating uncompromising integrity through knowledge sharing and appreciation for diversity, equity and inclusion; promoting quality certification services and positive interactions; working with certification staff to develop documents, processes and procedures that support high quality inspections and continuous improvement; professionally representing Oregon Tilth at various trade shows and events; and role modeling diversity, equity and inclusion.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

·       Bachelor’s degree in relevant field or minimum 4 years equivalent work experience
·       Experience working in professional office environment
·       Strong attention to detail
·       Strong communication skills
·       Inspector Level 2
o   All of the above
o   Minimum 2 years professional experience directly related to third-party certifications
o   Mastery of Inspector tasks, requirements and relevant standards

PREFERRED SKILLS/EDUCATION/EXPERIENCE

·       Crop, livestock and/or handling experience
·       Experience working in a regulatory environment
·       Experience with inspections and auditing
·       Experience in agriculture or food science

WORKING CONDITIONS
This position primarily works in various indoor and outdoor conditions. 

PHYSICAL REQUIREMENTS
·       Ability to lift 50 pounds or less
·       Standing for long periods of time
·       Walking long distances
·       Maneuvering through challenging terrain or awkward production environments

TRAVEL
This position requires extensive local and non-local travel in all weather conditions.

AAP/EEO STATEMENT
Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.

TO APPLY
Please send your resume and cover letter specifically indicating your interest in applying to jobs@tilth.org .

Organic Certification Quality and Accreditation Specialist

ABOUT US

Oregon Tilth is a leader in organic certification working to make our food and agriculture biologically sound and socially equitable.  We are a fully remote company and welcome applicants from anywhere in the US to apply.  Don’t feel like you meet every requirement?  Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification.  At Oregon Tilth, we are dedicated to building a diverse, inclusive, and authentic workplace.  If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway as you may just be the right candidate for this position or other roles.

SUMMARY

We are hiring two Organic Certification Quality and Accreditation Specialists. The Organic Quality and Accreditation Specialist (OQAS) serves as a technical expert in the regulations, policies, and application for each of the certification scopes that Oregon Tilth administers.  The OQAS works to support the certification services by researching and resolving technical questions, providing training, and developing technical resources.  The OQAS engages in investigating and resolving contentious certification issues. The OQAS  works with the Quality and Accreditation department and appropriate staff to implement the goals of the accreditation and organic certification programs to ensure a high level of quality, accuracy, and integrity in Oregon Tilth’s certification delivery.  The OQAS collaborates with all team members in the Quality and Accreditation Department in addition to Certification Management, Education and Advocacy, and Communications and Marketing teams and other teams to provide exemplary customer service and leadership.  The OQAS is also responsible for participating and interacting with other technical teams in the organic industry.
 
The is an exempt level position with 2 positions to fill.  The salary range for this position is $60,649.11 to $70,598.70.  Oregon Tilth offers a full suite of benefits including medical, dental, and life insurance; generous paid time off including paid volunteer time; employer matching contribution to retirement plan; and the opportunity to work with a dedicated team devoted to building a brighter food future for people and planet.

DUTIES AND RESPONSIBILITIES

The responsibilities of the Organic Certification Quality and Accreditation Specialist include, but are not limited to, the following:

• Engaged Teams — Serving as the technical resource for OTCO’s certification services; developing and implementing an annual certification staff training plan to ensure a high level of performance quality and accuracy; providing timely communications to solve issues that arise as part of the certification process; performing internal audits of certification processes to ensure quality and consistency; assisting with the annual inspector training plan; developing and maintaining policies and procedures for certification that support the client service delivery teams and inspectors; developing and providing technical training to certification staff; and developing, evaluating, and reviewing OTCO’s documents used in the certification process and those for external support.
• Empowered Clients – Serving as the technical resource for OTCO staff and clients with complex technical questions; work as a team to develop training resources that increase client and staff knowledge of regulations and the certification process; serving as the lead decision maker in complex and technical complaint investigations to ensure that OTCO maintains a high level of integrity and compliance with applicable certification scope regulations and with OTCO policies and standards; as necessary, serving as a qualified decision maker and inspector in the certification process and engaging with clients in cases of complex and/or controversial issues to ensure the client’s understanding of regulatory compliance and the associated requirements and processes.
• Exemplary Leadership – Reviewing national and international regulation amendments, guidance, memos, recommendations, and relevant trainings posted to public forums, providing regulatory reports and analyses of standards; assisting the Quality and Accreditation Department with internal auditing and sample programs; staying alert to industry trends and standards changes to implement proactive developments and best practices in policy and educational areas as appropriate; representing Oregon Tilth in public forums within the organic industry (ACA, NOSB, EOCC. etc.) to inform policy rulemaking and development; navigating continuous improvement; promoting high-quality services, positive and professional interactions between OTCO’s various departments; and demonstrating uncompromising integrity and commitment to knowledge sharing and appreciation for diversity, equity and inclusion.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

·       Bachelor’s degree in Agriculture, Sustainability, Food Sciences, Chemistry, Biology, or a related field.
·       5 years’ professional experience directly related to administering an organic operation or program; reviewing, interpreting, applying organic program regulations; inspecting organic operations; reviewing organic certification applications for compliance; or participation in a related organic-centered occupation.
·       Project management experience across diverse teams.
·       Experience developing and delivering trainings to adult learners.
·       Experience participating in regional or national workgroups or committees.
·       Excellent written and verbal communication skills.

PREFERRED SKILLS/EDUCATION/EXPERIENCE

·       Experience in a federal or state regulatory/licensing environment.
·       Experience delivering trainings about organic practices and/or the organic certification process.
·       Spanish fluency.

WORKING CONDITIONS
This position primarily works in indoors. This is a fully remote work position.

PHYSICAL REQUIREMENTS
·       N/A

TRAVEL
This position may require limited travel.

AAP/EEO STATEMENT
Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.

TO APPLY
Please send your resume and cover letter specifically indicating your interest in applying to jobs@tilth.org by Friday, March 31st.

Certification Services Officer

ABOUT US

Oregon Tilth is a leader in organic certification working to make our food and agriculture biologically sound and socially equitable.  We are a fully remote company and welcome applicants from anywhere in the US to apply.  Don’t feel like you meet every requirement?  Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification.  At Oregon Tilth, we are dedicated to building a diverse, inclusive, and authentic workplace.  If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway as you may just be the right candidate for this position or other roles.

SUMMARY

The Certification Services Officer works as part of the client service delivery team to support the daily services for the assigned client portfolio.  The primary role of the Certification Services Officer is to serve as the teams’ first point of contact for clients and applicants as assigned.  The Certification Services Officer responds to inquiries and technical questions; completes action item decisions; and provides outstanding customer service within the client delivery team.
 
This position requires National Organic Program (NOP) handling experience.
 
This is an exempt level position with a salary range of $41,049.70 to $47,783.98.  Oregon Tilth offers a full suite of benefits including medical, dental, and life insurance; generous paid time off including paid volunteer time; employer matching contribution to retirement plan; and the opportunity to work with a dedicated team devoted to building a brighter food future for people and planet.
 
Please submit your resume and letter of interest to jobs@tilth.org  

DUTIES AND RESPONSIBILITIES

The responsibilities of the Certification Services Officer include, but are not limited to, the following:

• Engaged Teams Evaluating and reviewing mid-year requests and system changes to issue decisions; evaluating and working with new client applicants to assess completeness and readiness for certification; working as a member of the team ensuring consistency and a high level of integrity and quality; and role modeling a shared vision and caring culture in alignment with our mission.
• Empowered Clients Supporting clients with mid-year requests, changes and general technical assistance; assisting new clients with onboarding and understanding of OTCO requirements; and providing timely and transparent service and communications with clients to ensure their understanding of compliance matters and procedures.
• Exemplary Leadership Proactively communicating with OTCO clients to ensure positive customer service; ensuring a positive client journey that follows the Oregon Tilth client journey map; assisting clients with use of OTCO’s online tools; and role modeling diversity, equity and inclusion.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in relevant field or minimum of 4 years equivalent work experience
• National Organic Program handling experience
• Experience in professional office environment
• Excellent customer service skills

PREFERRED SKILLS/EDUCATION/EXPERIENCE

• Experience in regulatory environment
• NSF/ANSI 305 experience
• Experience with quality control

WORKING CONDITIONS
This position works primarily indoors. This is a fully remote work position.

PHYSICAL REQUIREMENTS
N/A

TRAVEL
This position does not require travel.

AAP/EEO STATEMENT
Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.

TO APPLY
Please send your resume and letter of interest to jobs@tilth.org