CERTIFICATION SERVICES SUPERVISOR
Oregon Tilth is a leader in organic certification working to make our food and agriculture biologically sound and socially equitable. Who we are is based on principles that define the beliefs that guide us, the intent that shapes our vision, and the ways we engage our work and our communities. We believe our identity is unique. We believe our identity is powerful.
Oregon Tilth offers a full suite of benefits including medical, dental, and life insurance; generous paid time off including paid volunteer time; employer matching contribution to retirement plan; and the opportunity to work with a dedicated team devoted to building a brighter food future for people and planet.
SUMMARY
To be considered, please upload your resume and cover letter as one document
This position is included in a union-represented bargaining unit, and specific employment terms and conditions are subject to collective bargaining.
The Certification Services Supervisor is responsible for supervising, leading, and motivating the client service delivery team members. The Certification Services Supervisor’s goal is to ensure that services are delivered to the client portfolio with exceptional customer service in alignment with our larger mission. The Certification Services Supervisor communicates company goals and must maintain workflow by communicating clear expectations, monitoring steps of the process, understanding inevitable variables, and facilitating corrections. The Certification Services Supervisor is responsible for keeping the management team updated on team performance in alignment with company goals and objectives.
DUTIES AND RESPONSIBILITIES
The responsibilities of the Certification Services Supervisor include, but are not limited to, the following:
- Engaged Teams – Setting clear team goals and communicating key organizational indicators (KOIs); monitoring team performance and reporting on metrics; managing team workload by delegating tasks and establishing deadlines; building team cohesion to create a highly performing and functioning team; providing appropriate coaching, team and individual development; conducting appropriate performance management, including writing performance evaluations; and serving as a link between employees and management.
- Empowered Clients – Ensuring quality customer service, including interacting with clients, answering client inquiries and effectively handling client service concerns and needs.
- Exemplary Leadership – Partnering with other Supervisors and the Certification Services Manager to ensure consistency across the client service delivery teams; and role-modeling diversity, equity and inclusion.
Additionally, the Certification Services Supervisor will utilize critical thinking and problem-solving skills, role model a sense of ownership and pride in overall organizational performance, serve as a leader, and demonstrate strong verbal and written communication skills.
The salary range for this position is $66,000 to $76,000 per year depending on experience.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor’s Degree or 3 years of supervisory/team leadership experience
- Demonstrated excellent customer service and team player abilities
PREFERRED SKILLS/EDUCATION/EXPERIENCE
- Knowledge of organic certification and industry experience
- Experience with Microsoft Suite
SOUTHWEST INSPECTOR (LEVEL 1 & 2)
Oregon Tilth is a leader in organic certification working to make our food and agriculture biologically sound and socially equitable. Who we are is based on principles that define the beliefs that guide us, the intent that shapes our vision, and the ways we engage our work and our communities. We believe our identity is unique. We believe our identity is powerful.
Oregon Tilth offers a full suite of benefits including medical, dental, and life insurance; generous paid time off including paid volunteer time; employer matching contribution to retirement plan; and the opportunity to work with a dedicated team devoted to building a brighter food future for people and planet.
SUMMARY
To be considered, please upload your resume and cover letter as one document
The Inspector works with certification staff and clients to assess overall compliance of operations to regulatory standards through on-site observations and evaluation. The Inspector travels (85% of the time) to conduct interviews of operations, audits records, and provides technical assistance to support the needs of clients in the area of inspection. The Inspector works with certification staff to enhance the program through continuous improvement.
This position is included in a union-represented bargaining unit, and specific employment terms and conditions are subject to collective bargaining.
The salary range for this position is $54,230 to $70,000 per year depending on experience.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Minimum of one-year relevant inspection experience
- Strong computer skills beyond basic proficiency
- Mathematical skills equivalent to, or exceeding, post-secondary education level
- Strong attention to detail
- Strong communication skills
- Inspector Level 2
- All of the above
- Minimum 2 years professional experience directly related to third-party certifications
- Mastery of Inspector tasks, requirements and relevant standards
PREFERRED SKILLS/EDUCATION/EXPERIENCE
- Experience working in a regulatory environment
- Experience with inspections and auditing
- Experience in agriculture or food science
- Bachelor’s degree in relevant field or minimum 4 years equivalent work experience
PHYSICAL REQUIREMENTS
- Ability to lift 50 pounds or less
- Standing for long periods of time
- Walking long distances
- Maneuvering through challenging terrain or awkward production environments
NORTHEAST INSPECTOR (LEVEL 1 & 2)
Oregon Tilth is a leader in organic certification working to make our food and agriculture biologically sound and socially equitable. Who we are is based on principles that define the beliefs that guide us, the intent that shapes our vision, and the ways we engage our work and our communities. We believe our identity is unique. We believe our identity is powerful.
Oregon Tilth offers a full suite of benefits including medical, dental, and life insurance; generous paid time off including paid volunteer time; employer matching contribution to retirement plan; and the opportunity to work with a dedicated team devoted to building a brighter food future for people and planet.
SUMMARY
To be considered, please upload your resume and cover letter as one document
The Inspector works with certification staff and clients to assess overall compliance of operations to regulatory standards through on-site observations and evaluation. The Inspector travels to conduct interviews of operations, audits records, and provides technical assistance to support the needs of clients in the area of inspection. The Inspector works with certification staff to enhance the program through continuous improvement.
This position is included in a union-represented bargaining unit, and specific employment terms and conditions are subject to collective bargaining.
The salary range for this position is $54,230 to $70,000 per year depending on experience.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Minimum of one-year relevant inspection experience
- Strong computer skills beyond basic proficiency
- Mathematical skills equivalent to, or exceeding, post-secondary education level
- Strong attention to detail
- Strong communication skills
- Inspector Level 2
- All of the above
- Minimum 2 years professional experience directly related to third-party certifications
- Mastery of Inspector tasks, requirements and relevant standards
PREFERRED SKILLS/EDUCATION/EXPERIENCE
- Fluency in Spanish (both written and verbal) is a plus!
- Experience working in a regulatory environment
- Experience with inspections and auditing
- Experience in agriculture or food science
- Bachelor’s degree in relevant field or minimum 4 years equivalent work experience